Questions Customers Ask Most

Most pieces come in S, M, L, XL and XXL. The exact sizes in stock for each item are shown on its product page.

The chart is shared across the range, but the cut is not identical. A hoodie is cut with more room than a tee, so check the garment measurements on each product page if fit matters to you.

For tops, go one size larger for room to layer and size down for a closer fit. For bottoms, use the larger of your waist and hip. The size guide has the full measuring steps.

It depends on the item. Each product page shows the print placement in its photos, and the description says where the graphic sits.

Usually not. When a design comes in several colors, the artwork stays the same and only the base color changes. The placement and size of the graphic are also kept the same, so the only real choice is which base color you prefer.

Product photos are taken in even light, but screens differ. If the shade matters, ask us before ordering and we can describe it.

No. We sell each piece as it was released, so custom placements are not available.

Cool water, inside out and a gentle cycle. That routine protects the print and the color better than any special product.

It is better not to. Heat is what cracks and dulls a print over time, so drying on a hanger is the safer choice.

A fresh print has not been flexed yet, so it can feel firm for the first few wears. It softens after a few cool washes and some regular wear, and there is nothing you need to do to speed that up.

Never directly over the print. Turn the garment inside out and iron on a low setting.

Yes, the site is complete. Stock arrives in batches, so some shelves fill up later than others, and new pieces are placed first in their category as soon as they are listed.

Sometimes, but we never promise a date. The product page is the place to check, because it updates the moment new stock lands, and sizes are shown there as soon as they are back.

Only before the parcel leaves us. Contact us as soon as possible with the order number and the change you need.

Delivery covers every country offered when you enter your address at checkout, including the United States and Canada.

Usually not. A carrier only scans the parcel at set points, so there can be quiet days in between, especially across a border. If nothing moves for several days, send us the order number.

Yes, and they are a good choice when you do not know someone's size.

Items that are unworn, unwashed and still tagged, plus anything that arrived damaged or wrong. The returns page lists the details.

Return the first item and place a new order for the size you want. If you are worried about stock, place the new order first and we refund the original when it arrives.

Take photos of the item, the packaging and the label, then send them to us with the order number. We will arrange a replacement or a refund.